Talk to a person.
Every message reaches the same small team. We reply during regular business hours, Monday to Friday.
Ask in the chat window
Use the chat bubble in the bottom right corner. The assistant answers common questions about the plans, fees and process. Ask for a person at any time and it will open a support ticket and give you a reference number such as CB-12345.
Coming back for an answer
The chat remembers your conversation on this device and browser. Open the chat window again and our reply will be waiting there. If you are signed in, it follows your account on any device.
Already have an order?
Sign in with the email address you used on your request to see the current status of each line.
Check order statusHow we contact you
Rogers may require a verification step during a scheduled session with you. Outside of that scheduled session, Cellebrate will never ask for passwords, one-time codes or card numbers by email, text or chat. If someone does, stop and tell us.
Not a client yet?
Start your signup and we will review your details before anything changes.